Oman Post, a subsidiary of Asyad Group, has announced the successful launch and implementation of its cutting-edge automated parcel sorting machine. This innovative technology has significantly improved operational efficiency, with a 43% increase by the end of August 2023 compared to the same period in 2022. Moreover, it has led to higher levels of customer satisfaction.
The introduction of this advanced sorting technology underscores Oman Post's commitment to adopting the latest advancements to expedite postal material processing, enhance productivity, and increase parcel delivery efficiency.
This state-of-the-art parcel sorting machine in Oman incorporates new AI technology and advanced data-driven solutions to fully automate the sorting process. It can handle up to 6,000 packages per hour, sorted across up to 12 lines per run, with a maximum parcel weight of 20 Kg and maximum dimensions of 40 cm in height and 50 cm in width per parcel.
The process involves recording the shipment's weight, optically reading the shipment-related data, and cross-referencing it with the International Postal System (IPS) and the Delivery Management Software (Fareye) system to verify the recorded data. The complete package traceability offers customers real-time parcel tracking convenience.
Sheikh Ibrahim Sultan Al Hosni, Acting CEO of Oman Post and Asyad Express, expressed, "Oman Post consistently embraces the latest technological advancements by adopting advanced digital solutions that align with customers' expectations, delivering high-quality services, and adhering to international best practices. The new automated technology was implemented in collaboration with global partners, BlueCrest and Emerdis. This will revolutionize our parcel handling processes, resulting in increased processing speed, improved operational efficiency, and reduced errors, leading to lower operational costs. We are confident that our advanced solutions will allow us to streamline our operations and deliver exceptional service performance to our customers."
Rohan Mathur, Director of Emerdis Limited, commented on this strategic partnership, stating, "We are thrilled to have delivered the first automated parcel sorting system with image reading Optical Character Recognition (OCR) in Oman. This investment positions Oman Post to attract additional parcel volumes and expand its service capabilities."
Oman Post is dedicated to innovation to enhance the customer experience. The new automated parcel sorting machine, equipped with image reading Optical Character Recognition (OCR) software, represents a significant investment aimed at increasing parcel handling capacity, streamlining operations, and reducing delivery times. With the installation of this high-speed automated parcel sorting machine, Oman Post takes a significant step toward providing outstanding logistics services to its customers